This is a translation for reference. In case of any discrepancy between this translation and the Korean original, the Korean original shall prevail.
Purposes of collecting and using personal information - identification of users, confirmation of intent to register, and use of age-restricted services
- Delivery of notices, securing communication channels for handling complaints, and securing accurate delivery addresses for shipments
- Information on new services and the latest news, and data for providing personalized services
- Prevention of fraudulent use by bad members and of unauthorized use
- Other provision of smooth, high-quality services
Personal information items collected - name, ID, password, resident registration number, date of birth, email address, address, telephone number, access IP information, and other optional items. Retention and use period of personal information - In principle, personal information is destroyed without delay once the purpose of its collection or provision has been achieved.
[Chapter 1 General Provisions]
Article 1 (Purpose)
These Terms aim to set forth the rights, obligations and responsibilities of Seoul Engineering Co., Ltd. (the "Company") and its users in using the e-commerce-related services (the "Services") provided through the internet site operated by the Company.
* These Terms also apply to e-commerce using PC communication, wireless networks, etc., to the extent not contrary to their nature.
Article 2 (Definitions)
1. "Company" means the virtual business place established by Seoul Engineering Co., Ltd. to provide goods or services (the "Goods, etc.") to users, in which Goods, etc. can be traded using information and communication facilities such as computers; it is also used to mean the operator of the cyber mall.
2. "User" means a member or non-member who accesses the "Company" and receives the services provided by the "Company" under these Terms.
3. "Member" means a person who has registered as a member by providing personal information to the "Company," who continuously receives information from the "Company" and may continuously use the services provided by the "Company."
4. "Non-member" means a person who uses the services provided by the "Company" without registering as a member.
5. Terms not defined in these Terms shall be as defined by relevant laws and service-specific guidelines.
Article 3 (Specification, Explanation and Amendment of the Terms)
1. The "Company" shall post the contents of these Terms, its trade name, the address of its place of business (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business report number, person in charge of personal information, etc. on the initial service screen (front page) of the "Company" so that users can easily see them. However, the contents of the Terms may be made available to users through a linked screen.
2. The "Company" may amend these Terms to the extent that they do not violate relevant laws such as the Act on the Regulation of Terms and Conditions, the Act on the Consumer Protection in Electronic Commerce, etc., and the Framework Act on Consumers.
3. When amending the Terms, the "Company" shall specify the effective date and the reason for the amendment and announce them together with the current Terms on the initial screen or a pop-up screen of the "Company" from 7 days before the effective date until the day before the effective date. However, where the Terms are changed to the disadvantage of users, the "Company" shall give notice with a grace period of at least 30 days. In this case, the "Company" shall clearly compare the contents before and after the amendment so that users can easily understand them.
4. When the "Company" amends the Terms, the amended Terms shall apply only to contracts concluded after the effective date, and the provisions of the Terms before the amendment shall continue to apply to contracts already concluded before then. However, if a user who has already concluded a contract wishes to be subject to the amended Terms and notifies the "Company" of this within the notice period of the amended Terms under paragraph 4 and obtains the consent of the "Company," the amended Terms shall apply.
5. Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Guidelines on Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws or commercial practices.
[Chapter 2 Services of the Company]
Article 4 (Provision and Change of Services)
1. The "Company" provides the following services:
① Provision of information on goods or services and conclusion of purchase contracts
② Delivery of goods or services for which purchase contracts have been concluded
③ Other tasks determined by the "Company"
2. Where goods or services are out of stock or can no longer be provided due to changes in technical specifications, etc., the "Company" may change the contents of the goods or services to be provided under contracts to be concluded in the future. In this case, the "Company" shall specify the contents of the changed goods or services and the date of provision and immediately announce them where the contents of the current goods or services are posted.
3. Where the "Company" changes the contents of a service it has contracted to provide to a user due to goods being out of stock, changes in technical specifications, etc., it shall immediately notify the user of the reason by a means that can reach the user.
4. In the case of the preceding paragraph, the "Company" shall compensate for any damages incurred by the user as a result. However, the "Company" shall not be liable if it proves that it had no intention or negligence.
Article 5 (Rights and Obligations of Users and Legal Representatives and How to Exercise Them)
① Users may at any time exercise the following rights concerning personal information protection against the Company:
1. Request for access to personal information
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request for suspension of processing
② The rights under paragraph 1 may be exercised against the Company in writing, by telephone, email, facsimile (FAX), etc., and the Company shall take action without delay.
③ Where a user requests correction or deletion of errors, etc. in personal information, the Company shall not use or provide the personal information until the correction or deletion is completed.
④ For children under the age of 14, the rights under paragraph 1 may be exercised through a representative such as the user's legal representative or a person delegated by them. In this case, the legal representative shall have all the rights of the user.
⑤ Users shall not infringe on the personal information and privacy of themselves or others processed by the Company in violation of relevant laws such as the Information and Communications Network Act and the Personal Information Protection Act.
[Chapter 3 Miscellaneous]
Article 6 (Ownership of Copyright and Restrictions on Use of Posts)
1. Copyrights and other intellectual property rights in works created by the "Company" belong to the "Company."
2. Users shall not use, or allow third parties to use, information obtained through the Services for commercial purposes by reproduction, transmission, publication, distribution, broadcasting or other methods without the prior consent of the "Company."
3. When the "Company" uses copyrights belonging to a user under an agreement, it shall notify the user.
4. If the "Company" receives a claim for damages or other objection from another party on the grounds that a post made by a member within the Services infringes the copyright, program copyright, etc. of another party, the member shall endeavor to have the "Company" released from liability, and if the "Company" is not released, the member shall bear all damages incurred by the "Company" as a result.
5. The "Company" may delete or change posts made by members within the Services (including those transmitted between members) without prior notice if it determines that they fall under any of the following, and the "Company" shall bear no responsibility for this:
① Spam posts and commercial posts (e.g., chain letters, advertisements for specific sites)
② Posts that defame others by spreading false facts for the purpose of slandering them
③ Disclosure of others' personal information without consent, content that infringes the rights of third parties such as copyrights, and other posts unrelated to the topic of the board
④ Other cases deemed to violate relevant laws or the guidelines of the "Company"
Article 7 (Disclaimer)
1. The "Company" shall not be liable if it is unable to provide the Services due to natural disasters, force majeure or other reasons beyond its reasonable control.
2. The "Company" shall not be liable if it is unable to provide the Services due to reasons attributable to the user.
3. The "Company" shall not be liable for a user's failure to obtain expected profits from using the Services or for damages arising from the use of materials obtained through the Services.
4. The user shall be responsible for the reliability or accuracy of the information, materials, facts, etc. posted by the user on the screen, and the "Company" shall bear no responsibility for damages incurred by the user or third parties due to inaccurate or false content.
5. The "Company" shall bear no responsibility for damages incurred by the user or third parties due to the intention or negligence of the user in connection with the use of the Services.
Article 8 (Installation, Operation and Refusal of Automatic Personal Information Collection Devices)
The Company uses "cookies," which store and retrieve users' information from time to time, to provide individualized and customized services to each user.
1. Purposes of using cookies
Analysis of the access frequency and visiting time of members and non-members, identification and tracking of users' preferences and areas of interest, and targeted marketing and personalized services through identification of participation in various events and the number of visits
2. How to refuse cookies
Users may refuse the installation of cookies. However, if they refuse, it may be difficult to use some services that require login.
(Setting method, based on IE) Tools > Internet Options > Privacy > Sites at the top of the web browser
Article 9 (Provision of Information and Posting of Advertisements)
1. In operating the Services, the "Company" may post various information on the service screen or provide it to members by email, postal mail, etc.
2. In connection with the operation of the Services, the "Company" may post advertisements on the website, service screens, SMS, email, etc.
3. Communication or transactions by a member with an advertiser, such as using advertisements posted on the Services or participating in an advertiser's promotional activities through the Services, are solely a matter between the member and the advertiser. Even if a problem arises between a member and an advertiser, the member and the advertiser shall resolve it directly, and the "Company" shall bear no responsibility in this regard.
Article 10 (Dispute Resolution)
1. The "Company" establishes and operates a Customer Happiness Center as a damage compensation handling organization to reflect legitimate opinions or complaints raised by users and to compensate for damages.
2. The "Company" shall give priority to handling complaints and opinions submitted by users. However, if prompt handling is difficult, it shall immediately notify the user of the reason and the processing schedule.
3. Where a user files an application for damage relief in connection with an e-commerce dispute between the "Company" and the user, the matter may be referred to mediation by a dispute mediation organization commissioned by the Fair Trade Commission or a city/provincial governor.
Article 11 (Jurisdiction and Governing Law)
1. Lawsuits concerning e-commerce disputes between the "Company" and a user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing, or, if there is no address, the user's residence. However, if the user's address or residence is not clear at the time of filing, or if the user is a foreign resident, the lawsuit shall be filed with the competent court under the Civil Procedure Act.
2. The laws of the Republic of Korea shall apply to e-commerce lawsuits filed between the "Company" and users.
- Complaint service regarding personal information
To protect customers' personal information and handle complaints related to personal information, the Company has designated the relevant department and the person in charge of personal information management as follows.
Customer service department: Seoul Engineering Co., Ltd., responsible department
Telephone: +82-31-731-7400
Email: halba4435@seouleng.com
Person in charge of personal information management: Park Se-kyung, Manager
- You may report all complaints related to personal information protection arising from using the Company's services to the person in charge of personal information management or the responsible department.
- The Company will respond promptly and sufficiently to users' reports.
- If you need to report or consult about other personal information infringements, please contact the following organizations.
1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2. Privacy Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. Korean National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
